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Billing Questions

For inquiries about your bill for emergency medical service, call System Design West at 1-800-238-9398.

Your Rights

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing. Read about your rights and protections (PDF).

Your Privacy

Benton County Fire District 4 is required by law to maintain the privacy of certain confidential health care information. Review how information is used and disclosed (PDF)